Connected posts4

If you're going to implement iris authentication, it makes more sense to ask for it when sending a large amount of money from a new device rather than every time the app is opened. Instead of just showing a confirmation screen, it would be better to also briefly explain why the transaction was paused due to potential risks.

I find it hard to feel at ease just because iris authentication has passed.

For instance, if someone is actually trying to send money because they believe an urgent request from someone else, even if the identity check is done, the question of whether that request is legitimate still remains.

I wonder if verifying identity is the only thing banks should be asking first. For an unusual transaction, a moment to pause and think about who and why you are sending money to might be more helpful.

That said, if they pop up a ton of warning messages, even I would just skip through them. I care more about what is said and at what moment rather than the number of times it appears.

Even if they consider introducing iris authentication, I'd like to see it paired with a mechanism that makes you pause and rethink the transaction. I believe confirming your identity and deciding whether it is safe to send money should be kept separate.

I'm more curious about the 'stop using' button than the registration button.

If it's the bank encouraging registration, I'd like the option to manage or cancel it directly within the banking app. Having to go out of my way to reach out to a different company's customer service makes it feel burdensome from the start...

I think I could make an informed choice if it were easy to understand what information remains, who handles it, and what exactly happens when I withdraw, all without complicated explanations.